AI feedback analysis tool for customer insights
One app is all you need to turn unstructured data into actionable insights for your business. With Essense, you can automate your customer feedback analysis and get the most out of your data.
3 reasons to choose Essense over Enterpret
Intuitive UI
Once you open Enterpret, you’re bombarded with dozens of features and tabs, so it will take some time before you learn how to use the app.
Essense is so straightforward that you’ll know your way around in a few minutes. With no unnecessary features and a sleek intuitive interface, Essense is as simple as it gets. You can save your time on onboarding and get straight to the point.
Instant insights
Before you can start analyzing your feedback with Enterpret, you need to wait to have your taxonomy set up for you. Once your taxonomy is ready, it is hard to change and customize, so you might end up with themes that are not relevant to you or don’t align with your structure.
Instead of relying on predefined themes, Essense scans your reviews to determine what your customers are talking about right now. Once you set up your profile, you can start analyzing and get your first insights right away.
Looking to analyze competitor’s reviews?
With Essense, no extra prep is needed. Link your sources and run an AI-powered competitive analysis in a few clicks.
Transparent pricing
On its website, Enterpret doesn’t provide any information regarding its pricing. There are no subscription plans, so you’ll need to negotiate a deal personally and pay for every piece of feedback analyzed.
With Essense, there are no secrets or hidden costs. There are three subscription plans to choose from, which you can compare right on our website and find the one that works best for you.
You need to get at least 500 pieces of feedback per month to use Enterpret, so if you’re just getting started, it is not the right fit for you. Essense will take care of your feedback analysis no matter where you are on your business journey. Before you make a commitment, you can analyze 200 pieces of feedback each month free of charge. As you scale your business, you can upgrade your subscription plan and keep growing with Essense.
